Shipping and Returns
We use FEDEX,DHL,UPS Express to ship. If one of these services does not deliver to your home, please let us know.
Alaska, Hawaii, Puerto Rico, US Virgin Islands and Canada will all ship USPS.
Important Notice: our store do not bear any custom tax of buyer's country. it is the buyer's responsibility to pay the custom tax or duty.
Due to the impact of the new crown epidemic and the transportation capacity of logistics flights, your package transportation time will be delayed. It is estimated that the transportation time will take about 25-35 working days. Please check our return policy carefully before purchasing products from our store. Buyers cannot raise any disputes because of the shipping time. In order to express the sincerity of our store, we will deliver 2 exquisite cushion covers for each order for free. Thank you for your understanding.
Order Tracking and Status
After your order ships you will be given a tracking number. With that number, you can check the status of your shipment.
We would like you to be happy with every purchase that you make. If you are dissatisfied with your purchase for whatever reason you may simply return the product to us within 15 days of the receipt date of your shipment for a full refund of the product price of your purchase. Postage and handling is not refundable.
Please contact us Via Our email is: firstname.lastname@example.org please include your order number and reason for return. We will NOT accept returns if merchandise is used, washed or not in the original package.
When returning an item, all products must be in their original packaging with any original picture inserts and the packaging should not be ripped or torn. Please include a copy of your invoice when returning the product as well as the Return Form so that we may better serve you. Upon inspection of your return, our credit process will begin. Returns will be processed within 5 business days of receipt and a credit will be issued in the original form of payment. Return your package via Insured Parcel Post (US Mail) or an equivalent method of your choosing. Please keep your receipt until you have received your refund. If you request a refund, we will refund using your original payment method. Postage and handling is not refundable.
For fastest delivery of a replacement item, place an exchange order as a new order. While we will charge your credit card for the second item, we'll promptly refund the amount of the original item, upon receipt of your return. Please note that regular shipping charges apply to exchange orders.